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Shipping & Returns

s h i p p i n g    fast & affordable 

FREE SHIPPING anywhere in the world when you spend £100 or US$150.
Just enter SHIPMEFREE at checkout.
 
Otherwise shipping prices are as follows:
 
SHIPPING TO THE UK
Free Shipping!
Bulky Package £8
Extra Large Package £12 
Delivered typically in 1-3 days

SHIPPING TO USA
Standard Rate £6 ($9)
Bulky Package £10 ($15)
Extra Large Package  £20 ($30)
Delivered  typically in 3-10 days
 
SHIPPING TO EUROPE
Standard Rate £4 (€6)
Bulky Package £8 (€10.5)
Extra Large Package  £14 (€17)
Delivered  typically in 2-7 days
 
REST OF THE WORLD
£12 standard rate
£20 (app $30) for packages over 2kilos
Delivered  typically in 3-12 days
 
Standard Rates apply to packages weighing under 4lbs. Bulky Packages are heavier than 4lbs and lighter than 10lbs. Extra Large Packages are those that weigh more than 10lbs. 

We do our best to make shipping easy, affordable and quick so that you can enjoy your order as soon as possible.  


If you have any queries please don’t hesitate to get in touch. We’re here to help make life easy.

All items are beautifully gift wrapped in tissue and ribbon for free. 

Goods are dispatched by British Royal Mail, normally, within 24-72 hours. If we are unable to dispatch your order, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling.

While every effort is made to ensure that all items shown are in stock we offer no guarantee of availability.

Whenever possible we recycle previously used boxes. 

We unfortunately can't be held responsible for any delays or charges caused or incurred by Customs & Duties. 

Although extremely rare, from time to time a parcel does get lost or is delayed in transit. We promise to do everything we can to help retrieve the parcel. Unfortunately due to factor beyond our control we cannot be held responsible for a delay or a loss that occurs in the hands of one our couriers. 


r e t u r n s    quick & fuss-free


We think you'll love your purchases but if you don't, you can return the unused goods within 14 days of receipt. 

Please note that shipping costs can only be refunded if the item is faulty. Once we receive the return, your purchase amount will be refunded to your original form of payment.

Here's what to do:

1. Send us an e-mail to let us know to expect the return and why. 

2. Ship package to:

Little Citizens Boutique

Attn: Returns 

120 High Street

Holywood, Co Down

BT18 9HW, United Kingdom

3. Get your money back!

 

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